2.11 Events

Event	Description
CREATED	Payment / Collection request has been submitted and is undergoing initial validation. It will automatically be moved to PENDING_APPROVAL. No action needed.
PENDING_APPROVAL	Payment / Collection request is pending action from client to accept/deny the returned request. If denied, payment will be marked as FAILED. If request is not acted upon within 5m (10m in sandbox environment), the transaction will be marked as EXPIRED
PROCESS	Payment / Collection has been accepted and put up for processing, where we do some final checks on the transaction. This typically lasts a second, before being updated to PROCESSING
PROCESSING	Payment / Collection is being broadcasted on the selected channel, on successful broadcast transaction will be marked as PENDING, otherwise it will retry until it goes through or eventually mark itself as FAILED.
PENDING_LIQUIDITY	Payment (disbursement) has not been accepted for processing yet, due to low balance on your account, once balance top-up is complete, payment is automatically moved to PROCESSING, if not it moves to FAILED state after 2 hours in this state.
PENDING	Payment / Collection is no longer an internal Yellow Card transaction, has been broadcasted on the channel, and is awaiting results to finalize.
COMPLETE	Payment / collection has succeeded on sending to the destination and is at the end state.
FAILED	Payment / Collection has failed on sending to the destination and is at the end state.
PENDING_REFUND	Collection refund request is received and is queued for processing.
REFUND_PROCESSING	Collection refund request is being processed, waiting for feedback from payment provider.
REFUND_FAILED	We’ve tried to refund the collection 5 times and it failed from provider's end, advisable to resend a refund request after a few hours.
REFUNDED	Collection refund is complete, refund has been received by the customer.
CANCELLED	Collection request has been cancelled and would be refunded if we receive payment for the collection.
EXPIRED	Payment / Collection was not accepted/denied within expiry timeframe and is at the end state.